333oko Privacy Policy
At 333oko, the security of your personal information is our top priority. This policy clearly explains how we collect and use your information.
Introduction and Scope
333oko is a safe and reliable online gaming platform in Bangladesh. By using our services, you are considered to have agreed to the terms of this privacy policy. This policy applies to all services, websites, and applications of 333oko.
We take your personal privacy very seriously. The purpose of this privacy policy is to clearly inform you how 333oko collects your information, why it collects it, how it stores it, and what measures we take to protect your information. Please read this policy carefully before registering on our platform.
If any changes are made to this policy, we will notify you in a timely manner. If you continue using our services after the changes, you will be considered to have agreed to the revised policy.
1. What Information We Collect
333oko collects the information necessary to create your account, provide services, and ensure security. The different categories of information collected are listed below:
Identity Information
The information you provide during account registration includes:
- Full name and date of birth
- National ID number or passport number (for identity verification)
- Email address and contact details
- Chosen username and password (stored in encrypted form)
Financial Information
To manage deposits and withdrawals, we collect the following information:
- Mobile number for bKash, Nagad, Rocket, or Upay
- Bank account details (for bank transfers)
- Transaction history and records
- Deposit and withdrawal amounts
Technical and Usage Information
Information collected automatically while using the platform includes:
- IP address and device type
- Browser type and version
- Cookies and session data
- Gameplay records and betting history
- Login date, time, and duration of activity
2. Why and How We Use Your Information
333oko uses your information only for legitimate and necessary purposes. We never process your information for unnecessary purposes.
a Service Delivery and Operations
We use your information to create and manage your account, enable gameplay, process financial transactions, and distribute rewards. Financial information is essential to ensure secure deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
b Identity Verification and Security
As a responsible gaming platform, 333oko verifies the age and identity of its users. A KYC (Know Your Customer) process is followed to prevent fraud, combat money laundering, and maintain platform security. Only individuals aged 21 or older may use our services.
c Customer Support and Communication
We use your contact information to communicate with you, resolve issues, and send important account-related notifications. Our 24/7 live chat support team is always available to assist in Bengali.
d Service Improvement and Analysis
We review usage data to improve the user experience, analyze platform performance, and develop new features. All analysis is conducted in an anonymous and aggregated form.
e Responsible Gaming Monitoring
333oko is committed to ensuring responsible gaming. We use data to monitor user gameplay patterns, identify at-risk behavior, and impose limits when necessary. For more details, please visit our Responsible Gaming page.
3. Cookies and Tracking Technologies
Cookies and similar technologies are used on the 333oko website. Cookies are small data files stored in your browser that improve your browsing experience.
Essential Cookies
These cookies are necessary for the basic functioning of the website. They are used to maintain your login session, verify security, and remember your preferred language settings. These cookies cannot be disabled.
Functionality Cookies
These cookies are used to provide an experience tailored to your preferences. For example, remembering your preferred game categories or enabling automatic login.
Analytical Cookies
These cookies collect information to monitor platform performance and understand usage patterns. All collected data is analyzed in an anonymous and aggregated form. You can disable these cookies by changing your browser settings.
You can control or delete cookies at any time by changing your browser settings. Please note that disabling certain essential cookies may limit some functionality of the website.
4. Sharing Information with Third Parties
333oko does not sell your personal information to any third party. However, certain information may be shared in the following limited circumstances:
Service Provider Partners
Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete transactions. Each of these partners operates under a strict confidentiality agreement and may only use the information for specified purposes.
Legal Obligations
If disclosure of information is required under a court order, government directive, or applicable law, 333oko will comply with that obligation. Only the necessary information will be provided in such cases.
Security and Fraud Prevention
Certain information may be shared with relevant authorities to detect and prevent fraud, money laundering, or other illegal activities.
Outside of the circumstances mentioned above, 333oko does not share your personal information with any third party without your consent.
5. Data Security Measures
333oko follows the highest industry standards to protect your information. The key elements of our security framework are described below:
SSL Encryption
All data transmitted between your browser and our servers is encrypted using SSL (Secure Sockets Layer) technology, which prevents unauthorized third-party access.
Password Hashing
Your password is never stored directly. Passwords are stored in encrypted form using advanced hashing algorithms.
Secure Server Infrastructure
Our data is stored in secure data centers with round-the-clock monitoring, firewalls, and intrusion detection systems in place.
Access Control
Only authorized personnel can access your personal information, and they are granted access only to the minimum information required for their role.
No method of transmitting information over the internet is completely secure. However, 333oko takes the highest possible technical and organizational measures to protect your information. If you are concerned about the security of your account, please contact our support team immediately.
6. Data Retention Period
333oko retains your information only for as long as necessary. The following factors are considered when determining the retention period:
Active Accounts
While your account is active, all your information is retained and used for the purpose of providing services.
After Account Closure
Even after an account is closed or deactivated, certain information may be retained for a specified period in accordance with applicable law for purposes of legal obligations, dispute resolution, and fraud prevention.
Financial Transaction Records
Records of transactions made via bKash, Nagad, Rocket, Upay, and bank transfers may need to be retained for an extended period in accordance with financial regulations.
Once the necessary period has passed, 333oko securely deletes or anonymizes your information.
7. Your Rights
As a user of 333oko, you have the following rights over your own information:
Right to Access Information
You have the right to know what information we hold about you and to receive a copy of it.
Right to Correct Information
You have the right to request correction of any inaccuracies in your information.
Right to Delete Information
In certain circumstances, you have the right to request deletion of your personal information, though this may not be fully possible if legal obligations exist.
Right to Object to Processing
You have the right to object to marketing-related communications or certain types of data processing.
To exercise these rights, contact our support team via live chat or by email at [email protected]. We will respond to your request as quickly as possible.
8. Protection of Minors
Not Applicable for Those Under 21
333oko's services are intended only for individuals aged 21 or older. We do not knowingly collect any personal information from minors. Age is verified at the time of registration, and any account belonging to a person under 21 is closed immediately.
If you have information that a minor is using our platform, please notify us immediately at [email protected].
9. Changes to the Privacy Policy
333oko reserves the right to change or update this privacy policy at any time. If any significant changes are made, we will:
- Publish the updated policy on this page of the website and change the "Last Updated" date at the top of the page
- Send a notification about the changes to your registered email
- Display a notification when you log in to the platform
If you continue using our services after the revised privacy policy is published, you will be considered to have agreed to the updated policy. We therefore encourage you to visit this page regularly.
10. Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact us through the channels below. Our Bengali-speaking support team is available 24 hours a day, 7 days a week.
Live Chat Support
Click the live chat button on the platform. Our Bengali-speaking support agents are available 24/7.
For More Information
Please visit our About Us, Terms and Conditions, and Responsible Gaming pages.
This privacy policy was last updated in January 2026. This policy applies to all operations of 333oko.